The Business Development Associate's role is to facilitate the fostering and management of business relationships between NHN USA and external partners. He/she will work with project managers and management team in finding new areas of opportunity and needs as NHN USA moves forward in achieving our long term goals. The Business Development Associate will be involved in process from initial discussions to working out a definitive agreement to managing the ongoing relationships. His/her main objective is to think and see the external picture of NHN USA and its direction.

Role & Responsibility

• Manage multiple discussions and projects on a regular basis.
• Work with project managers and management team to understand business goals and discover how to achieve those goals.
• Represent NHN USA professionally and positively during discussions with external partners and potential partners.
• Analyze and present business proposals to management team providing proper information fir decision making process.
• Review agreements to ensure NHN USA's interest are protected.
• Maintain perseverance and patience in partnership discussions but also move and act quickly if the situation requires.
• Keep up to date with industry activity through discussion with other industry players.

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The Project Manager's role is to plan and manage new online game title from start to end. Project Manager also leads marketing campaign and promotion to maximize sales for the particular product there are working on. He/she will work directly with game development studio, QA, web developer, technical engineer, designer, CS and GMs. He/she will lead the project, specializing in online game publishing and servicing.

Role & Responsibility

• Manage multiple product launches on a regular basis.
• Work with game development studio to define product quality.
• Work with technical engineering team.
• Create innovative business models or pricing structure to meet sales goals.
• Effectively convey business planning through documentations, meetings and presentations.
• Communicating issues across multiple departments in an efficient manner.
• Work closely with GMs and team members to ensure customer satisfaction is our top priority.
• Keep up to date with industry activity including upcoming games and issues.

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A Game Master is a player in a multi-player online game who acts as an organizer, arbitrator, and official in rules and situations.

Role & Responsibility

• Maintain a database of thousands of users each day; this includes account action and account troubleshooting.
• Moderate company forum.
• Maintain an in-game administrative presence while enforcing game policies.
• Informative resource for the companies user base.
• Monitor networking and game functionality with the use of in-house tools.
• Collect, investigate, and process various data regarding in-game issues, exploits, and bugs.
• Help brainstorm, create, plan and execute community events and future content for each title.
• Evaluate software for potential acquisition.
• Work closely with Project Managers and team members to insure milestones are met in a timely manner.

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NHN USA is seeking to hire a Game Associate Project Manager for a job opening in the RPG Game Operations Team.
The primary function of the Game Associate Project Manager is to assist the Game Project Managers with RPG game support/development, community building/monitoring, customer support and game management.

Role & Responsibility

• Work closely with Project Managers and team members to insure milestones are met in a timely manner.
• Help brainstorm, create, plan, manage and execute various in-game events/ sales events / community events, etc.
• Maintain strong familiarity and dialog with the game community by screening and managing official forums and community message related duties.
• Collect, investigate, and report various data regarding in-game issues, bugs, and technical difficulties.
• Maintain a customer service mindset and communicate any known issues to the community & provide additional support coverage when necessary.
• Create, update, and edit new contents for game websites
• Monitor player feedback, deliver regular community feedback reports to Game Project Managers.

Required

• Passion for MMORPG games
• Fast Learner
• Ability to prioritize and multitask
• Ability to work independently
• Effective and efficient communication skills, both verbal & written
• BS Degree or equivalent experience
• Establish and maintain a creative and productive environment through effective team communication.

Preferred

• Experience with ijji.com's RPG games - Lunia or S.U.N.
• Bi-lingual in Korean/English

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As a Marketing Associate, your role is to oversee various external marketing initiatives for both in-service games and newly launching titles. Your role also includes helping developing and executing marketing strategies by working cross-functionally with Project Managers, Business Development personnel, and community managers to ensure all of our advertising creatives and communication messages are in line with our overall strategy. Ultimately, your goal is to raise awareness of all of our games as well as ijji.om by focusing on increasing the inflow of new users.

Role & Responsibility

• Manage multiple projects and on-going marketing initiatives
• Help contribute to development of marketing agencies
• Communicate with external vendors and creative agencies
• Work cross-functionally with various parties
• Keep up to date with industry trends, including competitor activities
• Manage online advertising
• Keep track of various key performance indicators
• Analyze effectiveness of advertisements and recommend strategies to maximize ad value
• Be a champion of the ijji brand and represent NHN USA professionally and positively

Required

• Passion for gamers of all genres
• 4-year Undergraduate degree
• Ability to work effectively within deadlines
• Ability to prioritize and multitask
• Good communication skills
• Open-minded, creative, results-oriented, team player
• Proficient in MS Office, including Word, Excel, and Power Point
• Good knowledge of the internet social networks including Facebook, Twitter, and YouTube
• Most of off, the ability to work hard and have fun!

Preferred

• Marketing or related majors preferred
• Analytical problem solving ability
• Experience with online advertising
• Experience with online games, especially the MMORPG and FPS genres

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A Customer Service Representative (CSR) is responsible for maintaining goodwill between ijji.com and its customers by answering questions, solving problems, and providing advice or assistance in utilizing the goods and services provided.

Role & Responsibility

• Answer customer inquiries professionally and accurately using internal software.
• Technical Support troubleshooting.
• Forum moderation and possible administration duties.
• Collect, investigate and process various data regarding in-game issues, exploits and bugs as they are reported.
• Create processes, workflows and training materials.
• Communicating issues across multiple departments in an efficient manner.
• Work closely with GMs and team members to ensure customer satisfaction is our top priority.

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This position will provide technical support to maintain the quality level of our game services. The candidate will work closely with internal and external teams including game studios in Korea to deal with day-to-day system tasks surrounding online games. The candidate should possess strong communication skills to discuss technical issues with non-technical people, and be self-motivated to develop technical leadership.

Responsibility

• Act as primary contact point for technical issues in our game services.
• Determine causes of errors and drive problem resolution to ensure business continuity.
• Investigate, track, and manage technical issues in live service until closed.
• Operate and manage service systems including game servers, databases, and CDN.
• Apply patches and updates to game services.
• Track and manage the configuration of live systems.
• Provide reliable and accurate time estimates for tasks.
• Report to senior management with detailed history and analysis of service status.

Requirements

• BS in Computer Science or equivalent work experience.
• Effective and efficient communication skills, both verbal & written.
• Strong critical thinking and problem solving skills.
• Strong passion for online games.
• Strong personal integrity and work ethic.
• Working knowledge of Windows and Linux operating systems.
• Ability to work on multiple tasks with changing priorities.
• Ability to work night schedules.
• Fluency in Korean.

Pluses

• Experience with software configuration, change, and release management.
• Experience with massively multiplayer online games.
• Experience supporting a live product.
• Good understanding of system administration tasks and tools.
• Ability to analyze, construct, test and implement software components.
• Adaptability to new technology, tools, and systems.
• Knowledge of game security issues.
• Knowledge of MS-SQL and MySQL.

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Development and management of ijji.com Web services.

Role & Responsibility

• Web Portal Service development - Main page, Signup/sign out, Member Registration, Forum,
• Game Web Service development - Home pages of each game, Web shop.
• Billing System development, operating billing middle ware server.
• Web application server management - operating, monitoring, and troubleshooting.

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NHN USA is seeking to hire a position for a job opening on the QA team. The primary function of QA is to deliver high quality products to customers on schedule without function/translation bugs. Other areas of responsibility include managing outsourcing test team and managing issues reported from customers.

Role

• Planning QA schedule, monitoring QA process, analyzing test result, and delivering status report on time.
• Prioritizing many requests from development and publishing to make sure you get the job done without burning out your team.
• Managing bug tracking system to have bugs resolved on time.
• Issue management between customers and development group.
• Working collaboratively with Korean development team and test team to ensure the game meets our high bar for quality and fun.
• Monitoring test group to keep them on track.

Required

• Fluency in Korean and English
• Ability to work effectively within deadlines
• Possess strong capability to multitask and prioritize
• Professional demeanor; team player orientation
• Good written and communication skills
• Strong interpersonal, problem solving, and analytical abilities
• A passion for quality

Preferred

• An open, collaborative communication style
• Experience shipping a project as the role of QA
• Proficiency in the following software or systems: Microsoft Windows, Microsoft Office, JIRA
• Technical experience: Web programming or scripting
• Experience with software testing

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We are looking for a passionate, creative and hard-working web developer. As a web developer, you will be required to plan, develop and implement various web projects. In addition, a web developer will be in charge of troubleshooting, debugging and overall maintenance of existing web sites.

Responsibilities

• Develops web projects for ijji.com.
• Manages technical web issues of current services and communicate with other departments to carry out a project.
• Analyzes states of current services and provide feedback.

Requirements

• Fluent English and good communicational skills
• BS Degree or equivalent experience.
• Good knowledge in java, php, jsp , HTML/CSS, javascript and XML is essential.
• Knowledge or experience with java platforms, such as Webwork, iBatis and Spring preferred.
• Other preferred skills/knowledge include Data Modeling, SQL/plSql, Linux, and network.
• 1~3 years of experience in web programming
• Can work well in a team environment.

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Network Engineer - fluency in Korean & English required

About the Job
We are seeking a Network Engineer with a minimum of 5 years experience that includes
network switch, router, firewall configuration and maintenance in a large-scale network environment.
The IT Operations team manages a broad range of technical areas including hardware, networking, and system administration.

Responsibilities

• Develop scalable network designs, solutions, policies, and recommendations.
• This position is responsible for day to day operations of data center networks.
• Work with other IT staff, vendors, and developers to diagnose and solve problems in data
     communications network to ensure overall availability of service networks.
• Identify, research, evaluate and recommend network related tools, devices and emerging
     network technologies.
• Maintain high availability systems. Be available as needed for after hours maintenance and
     emergencies.

Requirements

• 5+ years experience with the enterprise level network environment.
• 4 year college degree (BA or BS) or equivalent.
• Extensive operational experience with the enterprise/carrier-class routers and switches
     (experience with Cisco and/or Juniper required).
• Must have superior network routing protocol troubleshooting skills
     (BGP, OSPF, ISIS,
     and MPLS).
• Excellent knowledge of TCP/IP, NAT, GRE, IPSec, ACL, PPP, VLAN, HSRP, and
     SNMP protocols.
• Operational experience with security issues and access control mechanisms to
     prevent unwanted access.
• Experience in the design and implementation of large-scale data networks using firewalls,
     VPN, switch, and router technology.
• Experience with standard network change management and configuration policies.
• In-depth knowledge of network monitoring and other network administrative tools.
• Excellent written and communication skills.
• Creative problem solving abilities.
• Must provide organization with 24/7 support for production network.
• Network certification (or equivalent training/experience) preferred. (CCNP, CCIE, JNCIE).
• Experience with Linux/Unix is a plus.

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DBA (Database Administrator)    Bilingual Korean/English - Oracle/SQL Server

General Function
We are seeking a Database Engineer with a minimum of 5 years experience with Oracle databases,
with a strong preference for someone who can also handle MySQL and Microsoft SLQ Server databases.
Candidate should have excellent communication skills, and be able to present findings, recommendations,
and specifications verbally and in writing.
This position regularly interacts with application developers, system administrators, project managers,
and technical requirements managers.

Responsibilities

• Responsible for the creation, configuration, upgrade, backup, tuning, capacity planning &
     administration of multiple Oracle databases.
• Maintenance including monitoring database performance and tuning databases for
     optimal performance.
• Ability in scripting on Linux using shell, perl.
• Responsible for backup configuration, scheduling, and system recovery.
• Maintain high availability systems. Be available as needed for after hours maintenance
     and emergencies.

Requirements

• At least 5 years of in-depth experience with Oracle 9i,10g.
• Experience working in a large production environment.
• Experience writing and tuning SQL statements.
• Experience working in Linux/Unix environment.
• Advanced knowledge of UNIX, Linux, and Microsoft Windows operating systems.
• Demonstrated ability to learn and apply new technologies quickly.
• Strong written and verbal skills from both business and technical perspectives.
• Must provide organization with 24/7 support for production databases.
• Must be able to manage time and projects efficiently.
• Excellent interpersonal and communication skills.

Preferred

• Experience with MySQL and Microsoft SQL Server databases is preferred.
• Expert to Medium level of Windows operating systems, RAID and configuration.
• Experience working in online gaming industry.
• Bachelors in Computer Science or the equivalent preferred.
• Certified Database Administrator a major plus.

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